Privacy Policy

Last updated July 2024.

This Privacy Policy (the “Policy,” “Privacy Notice”) describes what personal information CS2Bet (the “Company,” “Owner,” “controller” in the GDPR, “we,” “us,” “our”) may collect (“record”) when you (“users,” “visitors”) use CS2Bet.com (the “Website,” “Site,” “Service”), including the content on the Website and links to external resources (collectively, the “Services”), why and how it may store, use, or share (“process,” “handle”) that information, and how it protects user data. 

Please read it carefully to understand our practices and your privacy rights.

What Personal Information Do We Collect?

At CS2Bet, we believe excellent services and data privacy are not mutually exclusive. We only collect and process personal data necessary to provide our Services and improve your online experience. That includes the information you voluntarily disclose to us and the data we automatically record when you visit our Website.

Personal Information You Disclose to Us

CS2Bet collects the following personal information from users who voluntarily provide it:

• Contact information – your name, email address, and any other details you may provide, such as your website or Skype contact (including a phone number, country, state, or city);
• Survey and research data – any interests, preferences, opinions, and other information you may share in your email communications with us or through our online surveys, polls, and similar market research tools.

We do not obtain or share this information without your consent.

Automatically Collected Information

CS2Bet collects the following personal information when users visit our Website and use our Services:

• Browser information – the type and version of the browser you use to visit our Website and other information your browser automatically shares with our hosting servers, including your IP address and referrer URL;
• Device information – the operating system and any details that could identify the desktop or mobile device from which you visit our Site, such as the model, serial number, and hostname;
• Geolocation data – your country, state, city, ZIP code, and internet service provider (ISP), identifiable from your IP address;
• Usage data – information about your activity on our Site, such as page interactions (e.g., the number, types, date, and time of HTTPS requests and the duration of your visits), visited third-party websites via embedded links, and diagnostic data, including client (browser) and server crashes and other performance details.

CS2Bet does not collect or process sensitive personal information.

Why and How We Process Personal Information

CS2Bet collects and processes personal data to:

• Improve our Services – We keep user data records to conduct website analytics, generate usage and performance reports, and maintain internal records. That allows us to improve our Services consistently.
• Personalize your online experience – We process device, browser, and usage data to provide a seamless user experience (UX) across devices and browsers. We may also ask for your feedback, opinions, preferences, or interests in online surveys and other market research methods to serve your needs better.
• Communicate with you – Your name and email address are necessary for handling your submitted requests. We do not collect them without your consent but after you contact us. 

We will use your email address to inform you about policy changes and other updates, answer your questions or concerns, and dispatch our newsletter. We may also occasionally send promotional emails and relevant offers. 

• Comply with the law – Personal data collection and processing on CS2Bet.com is necessary for reporting purposes in case of legal disputes, claims, or controversies arising from or relating to the use or misuse of our Services.
• Enforce our policies – Recording user data enables us to identify and prevent potential security breaches and other unauthorized or illegal activities on our Site. It powers our internal analytics and facilitates the maintenance and security of our Website.

Please read our Terms and Conditions to learn more about the access and use of our Website, including prohibited behaviors and activities, user responsibilities, limitations, and legal disclaimers.

How We Collect Personal Data

CS2Bet.com uses the following data collection methods to record personal information:

• Contact form – We collect personal information when you contact us via our web form and allow CS2Bet to store and process your data.
• Market research tools – We periodically use online surveys, polls, and similar methods to research and gain insights into your interests, preferences, opinions, ideas, and suggestions. We will send them to your submitted email address.
• Server log files – Our hosting servers create server logs when you visit and interact with our Website. Your browser automatically communicates your IP address and other device and browser information necessary for our servers to verify your requests and allow access to the requested content. 

Our web hosting provider must record server logs to monitor and improve performance, analyze traffic patterns and user interactions, and identify and prevent potential security threats.

• Cookies – We collect browser, device, and usage data through the cookies our Website automatically sends to your device through your browser when our hosting server grants you access. We record that information for website analytics and UX personalization.

CS2Bet has a legitimate interest in processing user data on the legal basis of Article 6(1) GDPR, including:

• Article 6(1)(a) GDPR – collecting and processing personal data for email newsletters, market research, personalization, and other lawful purposes upon obtaining consent;
• Article 6(1)(b) GDPR – processing personal data for the performance of a contract with our customers or taking pre-contractual steps (e.g., if you contact us regarding a job application, an affiliate partnership, or another collaboration);
• Article 6(1)(f) GDPR – obtaining and processing personal data to ensure fast, secure, and optimized Services, handle user requests, analyze user behavior on the Website, facilitate the operation of our Website through our web hosting provider and affiliate partners, and provide specific personalized functions (e.g., user location, language preferences, and other settings).

We obtain and process personal data only with your consent and email you exclusively the content you have requested or agreed to receive. You can revoke consent anytime.

Cookies and Other Tracking Technologies

Cookies are text files your browser stores on your device when you visit and interact with our Website. They contain information about your activity on our Site, enabling us to analyze traffic, remember your preferences (e.g., the chosen language and region), and personalize your experience.

Cookies do not contain personally identifiable information (PII), but a cookie ID represents personal data under the GDPR. Websites (including CS2Bet.com) can link data from that unique identifier to the collected data about you.

CS2Bet.com uses the following cookies:

• Session cookies – Our Website stores these temporary cookies on your device until your session ends or you close your browser. They contain details about your activity while using our Site (e.g., the keywords in search and the information you provide in a contact form).
• Persistent cookies – Our Site uses performance cookies to remember your past actions (e.g., visited pages and clicked links) and improve Website functions. We also store functionality cookies to record your preferences (e.g., your region and chosen language) and personalize your experience. Both these cookies remain on your device after you close your browser or terminate your session. They expire 12 months after our Website has created them unless you manually delete them or your browser automatically erases them (depending on your settings).

CS2Bet uses cookies on the legal basis of Article 6(1)(f) GDPR to maintain the functionality and error-free performance of the Website. If we require your consent, we process cookies on the legal basis of Article 6(1)(a) GDPR only upon your consent.

CS2Bet contains links to third-party websites that may use cookies and other online tracking technologies (e.g., beacons, pixel or tracking tags, web bugs, and fingerprinting) to collect and share user data with others. They may store marketing cookies that access your browsing history and other personal information to facilitate targeted advertising campaigns.

We do not control or are responsible for data privacy and protection on third-party sites you access when you leave our Website. Our Privacy Policy does not extend beyond CS2Bet.com. Please review their policies, Terms and Conditions, and other provisions before using their services or providing personal information.

Cookie Consent

All users on CS2Bet.com can give consent for cookie collection for a better browsing experience. You may notice a cookie consent banner with options to accept or reject cookies or customize your preferences (e.g., allows us to store only functional cookies).

You can change your preferences anytime by accessing your browser settings. You can block all cookies, manually delete persistent cookies, and enable the option to erase all cookies when you leave websites.

We do not share cookies with third parties or sell, trade, transfer, or otherwise transmit personal information from cookies.

When Do We Share Your Information?

CS2Bet does not sell or trade the collected personal information. The only instances when we may need to share user data involve the following parties and situations:

• Business partners – We may share obtained personal information with our web hosting provider in case of unauthorized or illegal activity on the Website. The shared data will only comprise the information necessary to maintain security, including but not limited to names, IP addresses, and page access. We have a Data Processing Agreement (DPA) with our hosting provider in compliance with the GDPR and other data protection regulations.
• Affiliates – We have affiliate partnerships with some embedded websites on CS2Bet.com. We earn a commission if you visit them through our Site and sign up for their Services using our promo codes. 

Our affiliate partners must verify that you perform those actions through our Website and may use device fingerprinting, cookies, and other tracking technologies to identify you. In that case, we will require those affiliates to honor this Privacy Notice.

• Legal authorities – We may share personal data with law enforcement agencies, courts, or regulators to comply with the law in case of illegal or unauthorized access or use of this Website and related Services. We may also disclose it to applicable legal authorities for compliance or audits.
• Potential business ownership transfer – We may share or transfer the collected personal information to another company in case of a sale, merger, or acquisition of our business.

CS2Bet uses the best efforts to protect our Website, including securing personal information, but we cannot guarantee third-party data privacy and protection. 

International Data Transfers

CS2Bet may share personal information with partners (e.g., our hosting provider and affiliates) who may process your data in countries with less stringent data protection laws than the GDPR and other applicable regulations.

We ensure every international data transfer abides by the EU legislation and other applicable laws using the following mechanisms:

• Standard Contractual Clauses (SCCs) – We use the European Commission’s SCCs to protect your data and provide EU-level rights when sharing personal information with our web hosting provider, which has servers in the US.
• Adequacy decisions – We use this European Commission regulation when transferring personal information to ensure our affiliate partners process the data in countries with adequate data protection laws.

We use additional measures to secure international data transfers, including but not limited to encryption, pseudonymization (replacing personal identifiers with placeholder information), and processes for unlawful or disproportionate access requests by government authorities.

Data Protection

CS2Bet implements technical, administrative, organizational, and physical measures to protect data from unauthorized access, damage, or loss. We use industry-standard encryption through Secure Sockets Layer (SSL) and Transport Layer Security (TLS) protocols to safeguard data transmission (e.g., the information you provide when contacting us).

We use robust firewalls to block unauthorized access, store data in a secure data center, and implement other security measures in compliance with the GDPR, the amended CCPA, the CDPA, and other applicable data protection laws.

Unfortunately, online data transmission is not entirely secure. We do our best to prevent data breaches and leakage, but no online platform is impenetrable and immune to cybersecurity threats. We cannot guarantee the security of our database or the privacy of the personal information you disclose to us.

Data Retention

CS2Bet will keep the collected personal information until the purposes for which we obtained it no longer apply.

We will store cookie information for 12 months after your last interaction with our Website unless you delete them beforehand. We will keep other obtained data for extended periods unless you request us to delete your information and withdraw consent for further processing.

After a set period, we will delete or anonymize other data, such as information in our server log files. Information necessary to maintain security, prevent fraud and other illegal or prohibited activities, and comply with the law will remain longer in our database.

Your Privacy Rights and Choices

Under the GDPR Chapter 3 (Art. 16–23), all users on CS2Bet.com have the following privacy rights:

• Right to be informed – getting transparent information regarding personal data collection and processing;
• Right of access – requesting access to or a copy of our collected data about you;
• Right to rectification – submitting a request to correct any inaccurate data we have about you;
• Right to erasure – requesting the removal of your information from our database and withdrawing your consent for further processing (unless we must keep your data for administrative, security, or legal purposes);
• Right to restrict processing – requesting that our Company limits the use of your data in specific situations (e.g., during ongoing investigations if you have previously objected to processing or contested your data accuracy);
• Right to data portability – requesting a transfer of our stored information about you to another controller;
• Right to object – asking us to stop processing your data for direct marketing, research, or other purposes on the grounds relating to your unique situation;
• Right to automated decision-making, including profiling – requesting not to process personal information and predict behavior using algorithms and other automated means if that legally affects you.

Most of these rights overlap with the amended CCPA and other data protection laws and regulations. Feel free to contact us anytime to exercise your privacy rights or ask questions about our data collection and processing.

Changes to Our Privacy Policy

CS2Bet reserves the right to amend or otherwise change the Privacy Policy at any time. We will post updates on this page with a revised date at the top. They will take effect immediately after posting.

We will also display a notice on the Website or send direct emails (if you have previously contacted us and shared your email address) to notify you of any material changes, allowing you to review the Policy before continuing to use our Services.

Your continued use of the Website signifies you have read and understood the amended Policy and accepted the provisions governing your data collection, processing, and protection.

Contact Information

If you have any questions or concerns regarding our Privacy Policy, contact us via our web form. We welcome all comments, ideas, and suggestions and will try our best to address and resolve any problem.